Radioactive Iodine Treatment and Your Immune System

I was diagnosed with Papillary Thyroid Cancer in March of 2008. I was only 27 years old at the time, and in complete shock. I decided to get checked on a whim because my older sister was diagnosed the previous year (even though papillary thyroid cancer isn’t always hereditary). I had absolutely no symptoms and I was told that it was caught very early. My surgery for the removal of my thyroid was scheduled immediately. I was informed that I would have to undergo radioactive iodine treatment shortly after my surgery in order to destroy any thyroid tissue left behind. This is a routine procedure following a thyroidectomy (an operation that involves the surgical removal of all or part of the thyroid gland).

Approximately four months after your radioactive iodine treatment your doctor will order a blood test to calculate your thyroglobulin level. Small amounts of thyroglobulin are normal in those with normal thyroid function.

Thyroglobulin levels should be undetectable or very low after the surgical removal of the thyroid (thyroidectomy) and/or after subsequent radioactive iodine treatments. If levels are still detectable, there may be normal or cancerous thyroid tissue remaining in the person’s body, indicating the need for additional treatment.

In most cases, the patient is only required to undergo radioactive thyroid treatment one time following the thyroidectomy. But, here I am, two years later completing my third round of radioactive iodine treatment. My thyroglobulin level was still at 14. My doctor wants me to be under 1. The radioactive iodine treatment itself isn’t very difficult. My doctor educated me on what to expect before (low iodine diet) and during my short hospital stay for treatment. What I wasn’t informed about was the effects that the treatment would have on my immune system in the coming months.

Following my first two radioactive iodine treatments I was constantly sick. It ranged from the common cold to pneumonia (pneumonia is NOT fun). I was spending hundreds of dollars a month on primary care doctor visits, and prescription medications. I was also losing money because of my constant absence at work. I would only feel “healthy” a couple of weeks at a time here and there.

This went on for about 7 to 9 months following my first radioactive iodine treatment. I was finally getting back to my old self again to find that I had to do a second treatment the anniversary month of my surgery. Then the “sickness cycle” began all over again. I tried so many different immune boosters after my second treatment but nothing worked.

Finally, just after my third round of treatment this past January, I found something that worked. AND it was an all natural product which was the best part. It’s been four months since my third (and hopefully final) radioactive iodine treatment and I haven’t had so much as a sniffle! I can not believe how much better I have felt these past four months compared to the past two years! I am writing to share my experience with others in hopes that I may help in some way. Click on my link below for more information on how to boost your immune system for those tough times ahead. I’ll also share with you two low iodine recipes that I wouldn’t have made it through with out!!

The Best ITEC Anatomy and Physiology Questions

ITEC Anatomy and Physiology is broken down into 12 body systems. These are as follows:

The Cell
The Skin
Skeletal System
Muscular System
Cardiovascular System
Lymphatic System
Nervous System
Endocrine System
Reproductive System
Respiratory System
Digestive System
Urinary System

For anyone looking to enter the complementary or beauty field, having an accredited Anatomy and Physiology qualification is vital.

There is so much information to learn with this subject, you have to memorise a lot of terms including muscle name, bones, glands, disease and disorders. As a result it is very important that you have Anatomy and Physiology questions to test your knowledge throughout your studies.

An example of some sample questions are:

1. Which hormone does the adrenal medulla secrete?
a) Glucocorticoids
b) Adrenaline – Answer
c) Insulin
d) Testosterone

2. Which part of the brain is the relay station?
a) The cerebrum
b) The medulla oblongata
c) The midbrain – Answer
d) The pons varolii

3. Where does fertilization take place in the female reproductive system?
a) Uterus
b) Fallopian tubes – Answer
c) Uterus
d) Ovaries

4. What is the function of the pleural cavity?
a) To prevent friction between the layers of the lungs – Answer
b) To exchange gases between the layers of the lungs
c) To prevent a backflow of air between the layers of the lungs
d) To moisten the layers of the lungs

5. What is the function of antidiuretic hormone?
a) Stimulates basic metabolic rate
b) Increases water reabsorption in kidneys – Answer
c) Maintains calcium levels in bones
d) Contracts the uterus during labour

The best ITEC Anatomy and Physiology questions are in multiple choice format. I recommend that you break down each body system and learn one at a time. Write out your revision questions, preferably about 20 per day, memorize these and then test yourself at the end of each week. Once you learn one body system, move onto the next and so on. The key is to be consistent. You will be amazed at how much knowledge you gain learning this way.

Top Ten Signs of Poor Customer Service

Here it is – The Top Ten Signs of Poor Customer Service!

Drum roll please.

Number 10

An Us vs Them Mindset. This person thinks that Customers are out to get him or her. They feel the customer decided to wake up that day and "mess with me for no reason." This also includes the "Poor me" and the "I hate my _____" (insert job, life, spouse, etc) person who feels that everyone is out to get them.

Number 9

Poorly trained staff. Yep. It seems to be everywhere. And I hear the same things all the time. "I do not have time to train" or "I train them and they quit" or "I want to try them out for awhile before I train them." These are poor excuses. Heck, I've even used the "try for awhile" one myself. You know what? There is no excuse for poorly trained staff. If you are the person responsible, you need to take a look at your paycheck. It represents payment for services rendered as a Professional! Not an amateur.

Number 8

Stiff, forced or awkward answers. When they speak it sounds like a teenager trying to explain why they came home late. ("Uhhh, you will not believe it man.") This is a lack of confidence in the product, poor training (see above), lack of skill or lack of aptitude. You can fix the confidence by learning the product, fix the skills with practice (role play, scripting) and conduct ongoing training. You can not fix the aptitude. There are some people who do not have the inner social, educational or people skills needed to work in the field of Customer Service.

Number 7

Uncommitted to the field of Customer Service or to the Customer. Very obviously especially when you ask them how long have they been there and they say something like "3 years" and yet the skill set they have belongs to a "day one never been in Customer Service" employee. That tells you something about them. I mean, you gotta figure they have about as much interest in becoming professional Customer Service people as a fish learning to fly. If they have not asked about training, company plans and their role in the big picture, they are telling you one of two things.

1. The place you work is sending a signal that everyone will work here will never progress beyond where they are now, so why bother.

2. They do not care to invest in themselves to become better at what they do.

And not committing themselves to the Customer by working to resolve situations is a big signal as well. These people throw their hands up at the first sign of trouble and say things like "I can not deal with this person" or "Why is everyone rude?" Some reasons for this behavior could be they feel as if they do not have the support or tools necessary, or they do not see the results that they expected from previous situations.

Number 6

Personnel are not Customer focused. They are instead focused on preservation. They want to preserve their status, position, seniority, etc. They very rarely extend themselves or reach out to customers.
It is a naturally occurring growth. Unfortunately, it's a cancerous growth. And you may need to remove it. Help them see that by continuing to perform in this manner that they are actually limiting them and not keeping anything. In fact, when there are rough waters, these are the first people you jettison as "dead weight."

Number 5

Customers have to ask for action to take place. It's called cattle prod Customer Service. They have to prod the personnel to get any action. And even then, may not get anything at all. In fact, they could possibly start a stampede! Anytime your customers are pushing your staff to get something done, something is wrong. And it's not the Customer!

Number 4

Frequent interruptions. Telephones, other employees, customer after customer, too many duties, not enough time, oh there are so many causes of interruptions. It is a symptom of our times. Just because computers and email and texting work fast, with no complaints, we expect our Customer Service to be the same way. Folks, it just is not so. No matter how many computers you have that hum, phones that ring and texting that flashes, if you do not have the human element in place, it's not going to work.
People need the human touch. It's that little warm feeling that comes from interacting with someone face to face.
What I am really trying to say is this.

HAVE ENOUGH STAFF! Not just enough, I mean enough.
Enough means no extra waiting, no wandering Customers, no standing in extra long lines, no "can not answer that question because I do not have time" and many other examples of being understaffed or "just enough" staff. Then have the processes and systems in place to back up your staff. And train them.

Number 3

In tense situations we raise our voices, flail our arms sometimes and generally have an effect on an entire area. Not moving the parties involved to another area is a sign of poor Customer Service. People know when something is not quite right. We sense it. It spreads from person to person without the need for speaking. It is obvious when we see it. In many cases, we feel there is a need to "stand your ground" with the Customer. Does that include include doing it at the front counter, reception area, parking lot, etc …? Why not move the Customer and you to an area that has some semblance of privacy and you can then air out your differences? It would definitely improve your image and other Customers perceptions.

Number 2

Unhappy people. That's right, unhappy people in your Customer Service department. They are there. And for whatever reason they are unhappy. Spouse, family situations, medical, you name it. And it bleeds over into their performance and to your Customer. If you are unhappy, do something about it. Talk to someone, get help! We already know you are unhappy! Let's work this out together so that we can conduct our business as Professionals! If you are unhappy because you are in Customer Service, then get out of it. Find a career you can be happy in. We'll manage without you. (In some cases, way better without you)

Number 1

Poor Attitude. What can I say? It's an internal thing. You can not fix it from the outside. People have to see it for themselves, change it for themselves. You wish you could push their attitude adjustment button; it just does not work that way.

If you are the person with the poor attitude, then do something about it. The rest of us are tired of it.

There they are! The Top Ten! If any of these fit you, your department or your life, Get After It!

How a Business Can Benefit From the Internet

With today’s advances in technologies and the rapid growth of the Internet having an online presence for a business is very beneficial. A business can benefit in many ways from owning its own Web site. Only a few years ago, if a customer wanted to do business with a specific company he or she would have to physically go to the business or, in less common cases, they could order from a catalog. The development of Internet technologies has created an environment where collaborating with clients, communicating with employees, marketing, and training have evolved to reach a broader group of clients in a more efficient manner.

With development and growth of Internet search engines, the way people find businesses has changed a great deal in the past few years. Someone in need of a product or service in a geographical area could go on the Internet and search for what they were inquiring about. The Internet search would give the person a list of Web sites to choose from. For example; if he or she were in need of a plumber they would use the Internet to search for a plumber in their city. In the search results he or she would find a plumber’s Web site and obtain their telephone number. The use of paper-back phone books to find businesses is slowly disappearing.

Internet technologies and Web pages also help businesses with when and where they can sell their products. With the recent development of online shopping Web sites, also known as ecommerce sites, companies are able to sell products anytime and from anywhere over the internet. The need for the old brick and mortar store is not always necessary. For example; if he or she wanted to buy a certain book they could go to the book store and buy it. With the Internet and shopping Web sites, he or she could find the book virtually and have it mailed to their house. Another type of shopping Web site is the auction site. An auction site allows an individual to bid on something over a period of time, normally for a reduced price. Having an online shopping Web site will greatly benefit a business when selling products, whether that is through an on-line store or through an auction site.

Marketing and advertising a business has changed recently because of the Internet. The traditional methods of advertising a product or service was usually done through printed ads and radio commercials. With the Internet, companies are advertising their products and services on popular Web sites. The more popular a Web page, the higher the charge for advertising space. Other Internet advertising options allow a company to advertise at specific times and specific geographic regions. Internet marketing can expand business advertising to the entire world.

Another great Internet based advertising system is social media. Social media Web sites could be good for a business by linking together groups and other businesses to share information. This can drive new clients to a business. People share information about a product they like and others share it. This type of advertising spreads quickly and can benefit a business.

The Internet and use of a company Web site helps a business communicate. A company can easily communicate with its clients and employees through the use of Internet technologies; such as, email, Web site content, and help forums. If he or she has a question about a product they could easily send the company a message through the help forum or email portal on the Web site. Business communications have changed with the use of online collaboration tools. Using the Internet, a sales person can have access to company contact lists, documents, and calendars that are embedded into the company Web site.

Employee information and training has changed with the use of the Internet. A company can have training modules built into their Web site for initial and recurring employee training sessions. This saves the company time and money. Communicating with employees by using email is also helpful to a business. Policy changes and other information can easily be sent throughout a business by using electronic communication. When a business uses technologies and electronic communication methods it saves money by not wasting paper.

The next generation of Internet technologies and Web sites are the mobile type. Businesses that have traveling sales people need access to company resources using smaller handheld devices. The Web applications made for mobile devices are smaller, fast loading, and do not rely on heavy graphics. The computer as we know it is changing into a smaller, hand held, mobile device. These smaller devices help a business become mobile. Imagine being a traveling business person and having to go through airport security everyday with a large laptop and all its equipment. Now imagine just carrying a handheld device and how much easier it becomes.

Internet technologies and the use of business Web sites are constantly changing and evolving. When a company can adapt and change with the technologies it will benefit because, using quick and effective communicating methods, marketing and advertising strategies, and efficient customer service systems allows a business to move from a brick and mortar store to a potentially global business. Today, if a business does not evolve and keep up with the technology, it will be left behind.